Dear All Valued Customers,

MONIVAS (“MONIVAS”, “we,” “our,” or “us”) values the privacy of our customers. This privacy policy explains how we collect, use, and protect your personal information when you visit and make a purchase from our website www.monivas.com (the “Site”). By using our site, you agree to the terms of this privacy policy.

 

INFORMATION WE COLLECT

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or payment information. We may also collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our site. This helps us to improve the performance and user experience of our site.

 

HOW WE USE YOUR INFORMATION

We use the information we collect from you for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders
  • To provide you with information and/or updates on products, services and/or promotions offered by MONIVAS
  • To respond to your enquiries or complaints
  • To personalize your shopping experience by offering product recommendations and tailored content.
  • To improve our site, products, and services based on user behavior and feedback.
  • To administer a contest, promotion, survey or other site feature
  • To process your job application
  • To comply with legal obligations and resolve disputes.

 

SHARING OF YOUR INFORMATION

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share your data with third parties if it is necessary, for example to make a delivery. These third-party providers are required to protect your personal information and use it solely for the purposes for which it was shared.

 

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and industry-standard security measures, including encryption technology to prevent the unauthorized use, access, disclosure, modification and disposal of your personal data.  

 

COOKIES & TRACKING TECHNOLOGIES

Our site may use cookies and similar tracking technologies to enhance your browsing experience on our site. Cookies are small text files placed on your device to remember your preferences and improve functionality. You can control cookie settings through your browser, but please note that disabling cookies may impact certain features of our site.

 

YOUR RIGHTS & CHOICES

We respect that your personal data belongs to you. You can therefore always let us know that you no longer give permission for us to process your personal data.

 

THIRD PARTY LINKS

Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

 

CHANGES TO THIS PRIVACY POLICY

This privacy policy is effective as of 26 March 2025. From time to time, it may be necessary for MONIVAS to update this privacy policy. Any changes will be posted on this page with an updated effective date.  We encourage you to review this privacy policy periodically for any updates.

 

ACCEPTANCE OF TERMS

By using this site and providing us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to this privacy policy and our terms & conditions

 

CONTACT US

If you have any questions or concerns about this privacy policy, please contact us at hello@monivas.com