Thank you for shopping at MONIVAS. Kindly read through the following terms prior to making your purchase. Your continued use of this website and your purchase from us constitutes your acknowledgement to all of the following terms, have understood them, and have agreed to abide and adhere to them.
As we continue to develop our website, we may from time to time, modify or update the Terms & Conditions and MONIVAS reserve the right to do so without any prior notice.
USE OF THE WEBSITE
MONIVAS owns this website, and unless otherwise indicated, owns or is licensed to use all content and other material appearing on the website.
The content on this website is only intended for your own personal, non-commercial use and you may only download, print or use our website content for this purpose.
In addition, you may only use this website for lawful purposes and agree not to use the website for the following:
- You agree not to use the website for any unlawful purpose or in any manner that could damage, disable, or impair the website’s functionality or interfere with other users’ access to the website.
- You agree not to misuse the website by knowingly introducing viruses, malware, Trojans, worms, logic bombs or other similar material or by undertaking any other action which would harm the website, any website user’s equipment or have a detrimental impact on any website user’s experience of using the website.
- You agree not to collect any data from the website.
- You agree not to use the website if we have suspended or banned you from using it.
- You agree not to send junk, spam or repetitive messages.
- You agree not to submit or contribute any content that is abusive, threatening, obscene, untrue, shocking or offensive.
- You agree not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
- You agree not to submit or contribute any user content without the permission of the content owner or otherwise infringe the copyright, trademark or other rights of third parties; or submit or contribute any information or commentary about another person which is untrue, private, confidential or defamatory (including personally accusing another person of unproven criminality or serious wrongdoing which could damage their reputation in the eyes of anyone reading your comment).
By continue using of the website, you agree to comply with all applicable laws and regulations regarding the use of the website. Any breach of these terms will result in the termination of your access to the website. In addition to terminating your access to the website (in whole or in part), we can also take other action as well including, but not limited to, reporting you to the police or other law enforcement body, issuing a warning or taking legal action against you and pursuing any costs we incur as a result of doing this.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.
DISCLAIMER
MONIVAS will be in no way held liable for any damage or injuries, whether that be direct, indirect, incidental, or otherwise, resulting from the use of any products sold or obtained from MONIVAS.
TYPO ERRORS
MONIVAS reserve the right to refuse or cancel any order placed for products that were listed at an incorrect price due to typographical errors.
ADVERTISING
This website may include advertisements concerning products or services provided by third parties. These advertisements are not recommendations or endorsements by MONIVAS. MONIVAS does not control the content and is not responsible for the advertisements. MONIVAS will not be held liable for any loss or damage suffered as a result of your use of any goods or services from the advertising on the website. Any concerns you have regarding any advertisement on the website should be addressed to the third party advertiser.
THIRD PARTY LINKS
Certain content, products and services available via our service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
PRODUCTS
MONIVAS makes every effort to display, as accurately as possible, the colours of our products that appear on our Web site. However, as the actual colours you see depend on the resolution of your monitor screen, we cannot guarantee that your monitor’s display of any colours will be exactly the same as the colours of our products. Colour of actual products might appear darker in reality due to strong studio lighting used.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return & exchange policy.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.
We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
ACCOUNT REGISTRATION
If you create an account with us, you agree not to give any false information in your account details, take another person’s identity without that person’s permission or misrepresent you are acting on behalf of a person, entity or organization.
MONIVAS is committed to protecting your privacy. Any personal information will be collected and used by MONIVAS in accordance with our Privacy Policy.
ORDERS
Prices shown on the website are exclusive of delivery charges and are subject to change without notice.
If any items in your order are temporarily or permanently out of stock, we will contact you to arrange an exchange or refund for those items. If applicable, we may also give you the option of waiting for us to ship the items once new stock arrives.
PAYMENTS
You represent and warrant that you are authorized to use the method of payment and authorize us to charge your order (including taxes and freight charges) to the card or payment method. If the card (or other method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be cancelled automatically.
Depending on your circumstances, you may have to pay additional exchange rate costs and fees as charged by your credit card issuer. We will not be liable for any costs associated with exchange rates or bank fees.
DELIVERY
All orders of MONIVAS are dispatched via Singpost & our engaged courier companies. We promise to dispatch your packages to our delivery partners within 3 working days* once payment is verified. Please allow additional days in transit for delivery after it has been handed over to delivery companies. Packages may be delayed due to unforeseen circumstances, such as festive seasons or human error and may take longer than the stipulated time period. We seek for your kind understanding that these causes of delays are beyond our control. Working days refer to Monday to Friday only (excluding weekends & public holidays)
We are unable to provide combine shipping for orders that are placed separately. Please double check your order details at the checkout page before confirming the order.
All shipping rates do not include custom and import taxes / duties, which are to be borne solely by the customer. For more information on taxes, duties and customs regulations please contact your local customs office directly to get an estimation of your country’s custom and import taxes.
For more information on each mode of delivery, please refer to Delivery.
DELAY / MISSING / STOLEN PACKAGE
By agreeing to allow MONIVAS to send out your orders by your selected delivery method, MONIVAS will not be responsible for any delays, missing and/or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities
BOUNCED PACKAGE
Customers will be contacted should we receive any bounced packages (due to undeliverable reasons such as incorrect shipping address) bearing their name. Cost for re-delivery will be borne by buyers. Please double check your shipping address entered is correct upon ordering. Bounced parcels that remain unclaimed after 3 months will be deemed as MONIVAS’s property and no compensation will be offered as sufficient response time has been given.
RETURNS & EXCHANGES
MONIVAS’s return & exchange policy can be accessed here
COPYRIGHT
The content of this website including trademarks, logos, names, designs and images, whether registered or unregistered, used or referred to on the website are all copyright-protected and are the property of MONIVAS.
GOVERNING LAW
These terms and conditions shall be governed by the laws of Singapore.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Please check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT US
If you have any questions or concerns about these terms, please contact us at hello@monivas.com